Privacy policy
🇬🇧 Privacy Policy – Dopamine Brand
Last updated: October 2, 2026
1. Who we are
dopamine-brand.com
Address: 59, rue de Ponthieu, 75008 Paris, France
Contact: dopaminebrand.contact@gmail.com
We are the data controller of your personal data under the GDPR.
2. Data we collect
- When you place an order: name, billing and shipping addresses, email, phone number, order details. Payment details are handled directly by our secure payment providers. We never access or store your card information.
- When you browse: IP address, device and browser type, pages viewed, how you reached the Site. Some of this is collected through cookies (see section 6).
- When you sign up to our newsletter or contact us: your email and the content of your messages.
3. Why we use your data
| Purpose | Legal basis |
|---|---|
| Process and deliver orders, handle returns and customer service | Performance of a contract |
| Meet accounting and tax obligations | Legal obligation |
| Prevent fraud and secure the Site | Legitimate interest |
| Send our newsletter and offers | Your consent (or legitimate interest for existing customers, for similar products) |
| Analytics and personalised advertising | Your consent (cookie banner) |
4. Who we share your data with
Only with providers needed to run the store:
- Shopify (store hosting)
- Payment providers: Shopify Payments, PayPal
- Carriers: Colissimo, Chronopost
- Email tool: Shopify Email, Klaviyo
- Google (Google Analytics) and Meta (Facebook / Instagram), only if you accept the related cookies
We never sell your data. We may also disclose it to authorities where required by law.
5. Transfers outside the EU
Some providers (including Shopify, Google and Meta) may process your data in Canada or the United States. These transfers rely on GDPR safeguards: EU adequacy decisions (including the EU–US Data Privacy Framework) or Standard Contractual Clauses.
6. Cookies
Strictly necessary cookies (cart, session, security) are set automatically. Analytics and advertising cookies are only set with your consent, via the banner shown on your first visit. You can change your choices at any time from that banner or in your browser settings. Your consent is stored for up to 6 months. Learn more at youronlinechoices.com.
7. How long we keep your data
- Customer data: for the duration of our relationship, then 3 years after your last purchase for marketing purposes.
- Invoices and accounting records: 10 years .
- Prospects and newsletter subscribers: 3 years after last contact, or until you unsubscribe.
- Cookie data: up to 13 months.
8. Your rights
You have the following rights:
- access, correction and deletion of your data;
- restriction of and objection to processing;
- data portability;
- withdrawal of consent at any time (for example via the unsubscribe link in every email);
- giving instructions on what happens to your data after your death.
To exercise them, email dopaminebrand.contact@gmail.com. We reply within one month. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).
9. Security
We take reasonable measures to protect your data, and our providers (Shopify, payment processors) follow recognised security standards, such as PCI-DSS for payments.
10. Minors
The Site is intended for people aged 18 and over. Minors must have a parent's permission before making a purchase.
11. Changes
We may update this policy. The date of the last update is shown at the top of this page.
12. Contact
dopaminebrand.contact@gmail.com
Dopamine Brand – 59, rue de Ponthieu, 75008 Paris, France