Terms of service

Terms of Sale – Dopamine Brand

Last updated: October 2, 2026

1. The seller
dopamine-brand.com (the "Site"), the brand Dopamine Brand.
Address: 59, rue de Ponthieu, Bureau 326, 75008 Paris, France
Email: dopaminebrand.contact@gmail.com

2. Scope
These Terms apply to all orders placed on the Site. You accept them when you confirm your order. The Terms that apply are those in force on the date of your order.

3. Products
We present our products as accurately as possible. Colours may vary slightly depending on your screen. Our pieces are often produced in limited quantities, and offers are valid while stocks last.

4. Prices
Prices are shown in euros, all taxes included. VAT not applicable, article 293 B of the French Tax Code. Shipping costs are shown before you confirm your order. The price that applies is the one displayed when you order. In case of an obvious pricing error, we may cancel the order and refund you in full.

5. Orders
To place an order:

  1. Add items to your cart.
  2. Enter your details and choose a shipping method.
  3. Review your order summary.
  4. Confirm payment.

You'll then receive a confirmation email. We may refuse or cancel an order for a legitimate reason: suspected fraud, a previous payment dispute, or unusual quantities suggesting resale. We may also limit the number of items per customer for limited-edition releases.

6. Pre-orders
Some items are offered as pre-orders. The estimated shipping date is shown on the product page, and payment is taken when you order. If there's a delay, we'll let you know by email. If the item isn't shipped by the announced date, you can cancel your order and receive a full refund within 14 days.

7. Payment
Payment is made by card or through the other methods offered at checkout, via secure providers Shopify Payments. We never have access to your payment details.

8. Delivery
Delivery areas and timeframes are shown at checkout. Orders are prepared within 1–4 business days. Except for pre-orders, delivery takes place no later than 30 days after your order. Risk passes to you when you receive the parcel. If your parcel arrives damaged, note it with the carrier and contact us promptly. For deliveries outside the EU, any customs duties and local taxes are your responsibility.

9. Right of withdrawal
You have 14 days from receiving your order to withdraw, with no reason needed. Full details are in our Return & Refund Policy. You can use the form below or send us any clear statement by email. This right does not apply to personalised products.

10. Legal guarantees
All our products are covered by two legal guarantees.

Legal guarantee of conformity:

  • it lasts 2 years from delivery;
  • any defect appearing during this period is presumed to have existed at delivery;
  • you can request a repair or a replacement;
  • failing that, you can obtain a price reduction or a refund.

Guarantee against hidden defects (French Civil Code): it can be invoked within 2 years of discovering the defect.

To use these guarantees, contact us at dopaminebrand.contact@gmail.com.

11. Liability
We are not liable for damage resulting from misuse of the products, force majeure or Internet-related disruptions. Nothing in these Terms limits your statutory rights as a consumer.

12. Intellectual property
The Dopamine Brand trademark and all content on the Site are protected (logos, designs, visuals, videos, texts). Any reproduction or use without our written permission is prohibited.

13. Your content
If you post photos of our products and tag us, we'll ask your permission before reusing them on our channels, and we'll credit you.

14. Personal data
How we handle your data is described in our Privacy Policy.

15. Use of the Site
You agree not to use the Site for unlawful purposes, not to disrupt its operation or security, and not to collect other users' data.

16. Complaints 
For any complaint, please email us first at dopaminebrand.contact@gmail.com. 

17. Governing law
These Terms are governed by French law. If you live in another EU country, you keep the protection of the mandatory rules of your country of residence.

Appendix – Withdrawal form
(complete and return only if you wish to withdraw)

To: Dopamine Brand – 59, rue de Ponthieu, Bureau 326, 75008 Paris, France – dopaminebrand.contact@gmail.com

I hereby give notice that I withdraw from my contract for the sale of the following goods:

  • Ordered on / received on:
  • Order number:
  • Name:
  • Address:
  • Signature (only if sent on paper):
  • Date: